Legal information
Last updated: 31 October 2026
This is a translation for your convenience. If there is any doubt, the Spanish version prevails.
1. Legal notice
1.1. General information
This website, available at https://aunza.es, belongs to AUNZA, a trade name dedicated to developing, customizing and selling products for companies, brands and organizations.
To identify the owner:
- Owner: Joaquim Fachado Belart
- Trade name: AUNZA
- Email: hola@aunza.es
- Website: https://aunza.es
1.2. Purpose of the website
AUNZA's aim is to offer information about its products, services and customization solutions for companies and organizations.
Through this website, users can find information about the available products and request personalized quotes using the forms provided.
Requests received will be answered by email, with information about the features, prices, conditions and lead times of the products requested.
The information published on this website is for information only and is not a binding contractual offer, unless expressly stated otherwise.
1.3. Conditions of use
Accessing and using this website makes you a user and implies your acceptance of this Legal Notice.
Users agree to use the website lawfully, diligently and respectfully, avoiding anything that could harm its operation, its content or the rights of third parties.
Using this website for fraudulent or unlawful purposes, or in bad faith, is prohibited.
1.4. Intellectual and industrial property
All content on the website, including text, images, photographs, designs, logos, graphic elements, videos and other materials, is protected by the applicable intellectual and industrial property rules.
Reproducing, distributing, transforming or using it for commercial purposes without prior authorization from its respective owners is prohibited.
Third-party trademarks, trade names and distinctive signs appearing on the website belong to their respective owners.
1.5. Liability
AUNZA makes reasonable efforts to keep the information on the website up to date and to ensure it works correctly.
However, it does not guarantee that there will be no errors, interruptions or technical incidents.
AUNZA will not be liable for damage arising from misuse of the website or from the content of external pages it may link to, without prejudice to any liability that applies by law.
1.6. External links
This website may include links to third-party pages.
AUNZA does not control those sites and is not responsible for their content, privacy policies or conditions of use.
Including a link does not necessarily imply a commercial relationship with the site or approval of its content.
1.7. Personal data protection
Personal data provided through this website will be processed in accordance with current data protection rules.
For more information, users can read the Privacy Policy available on this website.
1.8. Applicable law
This Legal Notice is governed by the applicable Spanish and European legislation.
Disputes relating to the use of the website will be resolved by the competent courts in accordance with current rules.
1.9. Contact
For any question about this Legal Notice, you can contact AUNZA at:
2. Privacy policy
2.1. Data controller
The controller of the personal data collected through this website is:
- Trade name: AUNZA
- Controller: Joaquim Fachado Belart
- Email: hola@aunza.es
- Website: https://aunza.es
2.2. Personal data we may collect
AUNZA may collect and process the following personal data when users use the forms or contact channels available:
- First name and surname.
- Email address.
- Phone number, when provided.
- The company or organization the user belongs to.
- Information about the product or service requested.
- Quantities, features, preferences and specifications for the quote.
- Any additional information the user chooses to provide.
AUNZA only requests the data needed to answer enquiries and manage the requests received.
2.3. Purposes of processing
Personal data may be processed for the following purposes:
a) Managing enquiries
Answering enquiries, information requests and communications received through the forms, email or other contact channels.
b) Preparing quotes
Preparing and sending personalized quotes for products and services, including information about prices, quantities, features, customization and estimated lead times.
c) Commercial follow-up
Keeping in touch about quote requests, resolving questions and carrying out the follow-up needed to meet the user's needs.
d) Managing the commercial relationship
When a commercial relationship is formalized, processing the data needed to manage orders, communications, invoicing, production, deliveries and incidents.
e) Security and operation of the website
Ensuring the security of the website, preventing fraudulent use and keeping it working correctly.
2.4. Legal basis for processing
Personal data is processed on the following legal bases, as appropriate:
- Pre-contractual measures: when the user requests information or a quote in order to consider a possible purchase.
- Performance of a contract: when processing is necessary to manage a formalized commercial relationship.
- Legitimate interest: where applicable, to follow up on commercial requests, ensure the security of the website or prevent fraud, after weighing the rights of the person concerned.
- Consent: when the user expressly authorizes processing that requires it, such as certain commercial communications.
2.5. Data retention
Personal data will be kept for as long as necessary for the purposes for which it was collected.
In particular:
- Enquiry data will be kept for as long as necessary to answer them.
- Data relating to quotes will be kept for the period needed to manage the request and carry out the corresponding follow-up.
- When there is a commercial relationship, data will be kept for the periods needed to manage that relationship and meet legal obligations.
- When data must be kept to deal with possible legal liabilities, it may be kept blocked for the periods established by law.
Once the relevant periods have ended, the data will be securely deleted or anonymized.
2.6. Recipients of the data
Personal data will not be sold or passed to third parties for commercial purposes unrelated to AUNZA.
It may be shared with providers of services needed to run the website or manage requests, such as:
- Web hosting and technology service providers.
- Email providers.
- Commercial management and communication tools.
- Professional advisers, when necessary.
- Public administrations and competent authorities when there is a legal obligation.
Providers acting as data processors must comply with the obligations established by data protection rules.
2.7. International transfers
If providers located outside the European Economic Area are used, AUNZA will ensure that international data transfers meet the requirements of the applicable rules.
Where appropriate, suitable safeguards will be used, such as adequacy decisions or standard contractual clauses.
2.8. Users' rights
Users may exercise the following rights:
- Access to their personal data.
- Rectification of inaccurate data.
- Erasure of their data.
- Objection to processing.
- Restriction of processing.
- Portability of their data, where applicable.
- Withdrawal of consent, when processing is based on it.
To exercise these rights, send a request to:
Users also have the right to lodge a complaint with the Spanish Data Protection Agency at https://www.aepd.es/.
2.9. Data security
AUNZA takes reasonable technical and organizational measures to protect personal data against unauthorized access, loss, alteration or improper disclosure.
However, no electronic transmission or storage system can guarantee absolute security.
2.10. Contact and quote request forms
Data provided through the forms on this website will be used to manage the corresponding enquiry or request.
The information sent by the user may be used to contact them by email and provide the quote requested.
Sending a quote request does not imply automatic acceptance of commercial communications unrelated to that request.
2.11. Commercial communications
AUNZA will not use personal data to send unsolicited commercial communications without a valid legal basis.
When the user's consent must be obtained, it will be requested expressly and separately.
Users may withdraw their consent or ask to stop receiving commercial communications at any time.
2.12. Changes
AUNZA may update this Privacy Policy to adapt it to changes in legislation, technology or its activity.
The current version will always be available on this website.
4. Quote request conditions
4.1. Information requests
Information or quote requests made through this website are not in themselves a purchase or an obligation to contract.
AUNZA may ask for additional information about quantities, materials, designs, technical specifications, lead times and customization requirements before preparing a proposal.
4.2. Preparing quotes
Quotes will be personalized according to the features and needs indicated by the user.
Each commercial proposal may include:
- Description of the product.
- Quantities requested.
- Features and materials.
- Customization options.
- Price and tax conditions.
- Transport costs.
- Estimated production and delivery times.
- Payment conditions.
- Validity of the proposal.
4.3. Accepting quotes
A quote is accepted through the communication channels indicated in the commercial proposal.
Placing the order requires express confirmation of the conditions agreed between AUNZA and the client.
4.4. Customized products
Products may be customized according to the specifications provided by the client, including logos, text, colours, materials, dimensions and other elements.
Before production starts, AUNZA may provide a visual proposal, digital sample or design proof for approval.
The client is responsible for carefully reviewing the approved elements, including text, logos, colours, quantities and specifications.
Once the proposal has been approved and production has started, any change may lead to additional costs and changes in lead times.
4.5. Contact
For any question about quote requests:
5. Contact and legal enquiries
For any question about the legal texts, privacy, the processing of personal data or how this website works, you can contact AUNZA at:
Email: hola@aunza.es
Website: https://aunza.es